سياسة الاسترجاع

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible:

• Item must be unused, unopened, and in original packaging

• Proof of purchase is required

Return pickup is free of charge.
Delivery fees are non-refundable once the order is dispatched.

Non-Returnable Items

• Opened or used products

• Items with broken seals
  

Exchanges

We do not offer direct exchanges.
Please return the item in our shop and place a new order.

Contact Us

For returns or support:

• 📧 Email: Info@hoorbeauty.shop

• 💬 WhatsApp: 99334539